Refund policy

Return & Refund Policy

In order to keep our prices the lowest possible, all sales are final. We do not accept returns or exchanges on any item once it has been opened, unwrapped, assembled, or used.

Unopened Items

Items still sealed in their original, unopened packaging may be returned within 7 days of delivery.

Furniture & Beds

Furniture and beds may be returned within 7 days of delivery only if they have never been assembled. Once an item has been assembled, it cannot be returned or exchanged.

Custom & Special Orders

Custom and special-order items are always final sale and cannot be returned, exchanged, or canceled once the order is placed.

Exchanges

We do not offer exchanges on any item that has been opened or used. Exchanges are available only for items still sealed in their original, unopened packaging, subject to the same conditions and fees as returns.

Return Fees

Approved returns are subject to a minimum $50 pickup fee and a 15-25% restocking fee, deducted from your refund.

Refunds

Once your return is picked up and inspected, we will issue your refund to your original payment method, less the pickup and restocking fees. Please allow several business days for the refund to appear on your statement.

Damaged or Defective Items

Please inspect your order at delivery. If an item arrives damaged or defective, contact us right away at info@sleepsavernj.com so we can make it right.

How to Start a Return

Email us at info@sleepsavernj.com with your order number and the reason for your return, and our team will guide you through the process.