Refund policy

Return & Refund Policy

We want you to love your new mattress or furniture. If something isn't right, here's how returns work at Sleep Saver NJ.

Mattresses

Unused mattresses may be returned within 7 days of delivery. The mattress must be unopened and in its original packaging. For health and hygiene reasons, we cannot accept returns on mattresses that have been used, unwrapped, or removed from their original packaging.

Furniture & Beds

Furniture and beds may be returned only if they have not been assembled. Once an item has been assembled, it cannot be returned.

Custom & Special Orders

Custom and special-order items are final sale and cannot be returned, exchanged, or canceled once the order is placed.

Return Fees

Approved returns are subject to a minimum $50 pickup fee and a 15% restocking fee, deducted from your refund.

Refunds

Once your return is picked up and inspected, we will issue your refund to your original payment method, less the pickup and restocking fees. Please allow several business days for the refund to appear on your statement.

Damaged or Defective Items

Please inspect your order at delivery. If an item arrives damaged or defective, contact us right away at info@sleepsavernj.com so we can make it right.

How to Start a Return

Email us at info@sleepsavernj.com with your order number and the reason for your return, and our team will guide you through the process.